– New QMS and ISMS bring 83bar in compliance with ISO9001 and ISO27001 certifications
– Demonstrates commitment to quality management and safeguarding data
AUSTIN, Texas – Dec. 16, 2019 83bar, LLC, a leader in patient recruitment and retention for clinical trials, medical device manufacturers, and pharmaceutical companies, announced today that it has fully implemented both a new quality management system (QMS) and an information security management system (ISMS). These systems will bring 83bar in compliance with ISO9001 and ISO27001 certifications.
“Compliance to these standards demonstrates our unwavering commitment to quality and safeguarding the data of patients, customers, employees, and partner-suppliers,”
Implementing these management systems has involved every aspect of the organization’s performance. The company created a comprehensive Quality Manual that incorporates more than 125 standard operating procedures (SOPs), work instructions, templates, forms, and logs in operation to illustrate strict adherence to compliance standards
The new ISMS security policy includes physical and environmental safety, operations security, access control, communications security, and incident management, to name a few. The company is currently training and operationalizing the approved procedures to demonstrate evidence of compliance.
Bob Baurys, CEO of 83bar, commented, “As we continue to grow, we will invest time and resources in these initiatives. Industry experience dictates that these kinds of systems not only reduce costly errors and waste, but also boost client satisfaction.”
Mr. Furness added, “The process of creating quality systems has supported our culture of individually embracing the responsibility for quality and information security. We already use data analytics to measure performance of our campaigns and our clinical nurse contact interactions. Now, we will have better tools and processes to measure our team’s compliance and performance to these globally recognized standards.”
About 83bar, LLC
83bar, LLC, headquartered in Austin, Texas, is the leading patient activation marketing agency. 83bar has developed a system that has been implemented by nearly three dozen name brands in health, medical, technology, and devices. The company has a database of more than 850,000 patient engagements over the past three years. Its four-step activation process is a system integrated to LOCATE prospective patients through risk assessment and health surveys; EDUCATE them to offer solutions and help them make informed decisions; NAVIGATE patients to action by appointment scheduling or service fulfillment;